An update released for the WebRoot Anti-Virus / Cyber Security software on or about the 24th or 25th of April 2017 has started identifying the main Time Clock MTS executable file as suspicious and quarantining the file. Of course our program files do not contain any sort of malicious payload and this is a false-positive on behalf of the WebRoot product. It turns out the update to the AntiVirus software has broken all sorts of Windows programs and even Windows itself. This has hit the mainstream media, see the Denver Post, The Register, and Bleeping Computer for more information.
While I am sure that the authors of WebRoot will fix up their software soon enough it’s best to add an exception to WebRoot to stop this sort of thing happening in the meantime. WebRoot includes options to ignore particular files during scans and real time shielding.
How to Exclude a File from All Scans and Shielding in WebRoot
How to Allow (Ignore) a File During Scans – Direct Link to WebRoot Website
The files you need to ALLOW for Time Clock MTS to run correctly are:
64 Bit Versions of Windows
C:\Program Files (x86)\Time Clock MTS\timeclockmts.exe
C:\Program Files (x86)\Time Clock MTS Client\timeclockmtsclient.exe
32 Bit Versions of Windows
C:\Program Files\Time Clock MTS\timeclockmts.exe
C:\Program Files\Time Clock MTS Client\timeclockmtsclient.exe