Online Time Clock Support Resources
Current Time Clock MTS Version: 6.1.3
Current Time Clock MTS Client Version: 6.1.3
We have comprehensive online support resources for users of our time clock software. If one of our hundreds of articles, web pages, or blog entries doesn’t answer your support question then just let us know and we’ll write one for it. Here’s a list of the most commonly asked support questions that we get and their solutions:
Installing Time Clock MTS
I've Lost or Forgotten My Administrator Password
I've Lost My Registration Keys
I'm Having Troubles Registering Time Clock MTS
I Want to Move Time Clock MTS to a New Computer
My Time Clock MTS Computer Has Died
My Time Clock MTS Registration Key Doesn't Work in the Latest Version of Time Clock MTS
Other Time Clock MTS Support Resources
If your question isn’t above then take a look at the other places you can get help below.
- Time Clock MTS Frequently Asked Questions.
- Try looking in our online help.
- Try looking in the Time Clock MTS How to Guides.
- Do you want to use a Digital Persona fingerprint scanner with your software and Time Clock MTS is telling you the drivers are not installed properly? Try downloading the drivers from our website. Just shutdown Time Clock MTS and run the downloaded file to install support for Digital Persona fingerprint scanners.
- I can’t get Email Alerts to work. Then take a look at this article about what Web Extensions are, why they are needed and what the system requirements are.
- If you want to use the software with SQL Server or MySQL instructions for SQL Server can be found here and MySQL can be found here. Information about our dedicated database exporting tool can be seen here.
- Take a look at our video demos and tutorials, they may have the answer you need. Take a look at the Video Demos and Tutorials page.
- Perhaps one of our Time Clock MTS support articles will answer your question.
- Try checking the Time Clock MTS Release Notes to see if your problem has been fixed up in a newer version.
- The readme.htm file that is included with Time Clock MTS when you downloaded it. This file can be found in the installation directory of the software.
- Email our support staff with your problem. Let us know what software package you are using, what version it is, and what the problem it. We’ll get back to you quickly with a solution!
Time Clock MTS
The Easy Time Clock
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Buy Time Clock MTS
Purchase a registration key from our online shop. Only buy once, no monthly fees.