Time Clock MTS Frequently Asked Questions

  • General Questions
    • What is Time Clock MTS?
    • How can I try it?
    • Why should I use it?
    • Are the reports up-to-date?
    • Can I use it on one computer?
    • Can I use it on more than one computer?
    • What Versions of Windows does it run on?
    • How much does it cost?
    • How do I buy it?
  • Installation
    • Where do I download it from?
    • How do I install Time Clock MTS Stand Alone Edition?
    • How do I run it once installed?
    • How do I setup the Time Clock MTS Network Edition?
    • How do I setup the Time Clock MTS Network PLUS Edition?
  • Using the Software
    • What are normal and administrative modes?
    • Can I generate payroll reports?
    • Can it calculate employee overtime?
    • Can time punches be rounded?
    • Can I easily see who is punched in or punched out?
    • Can I stop employees punching in and out for each other?
    • Can I Use a Touchscreen?
    • Can I Use Time Clock MTS with a Barcode Scanner or Magnetic Card Reader?
    • I’d like a new feature added to the software.
  • Support and Troubleshooting
    • I’ve lost my registration key.
    • How long after purchase will I get my registration key?
    • I’ve forgotten my administrator password.
    • I need to email you my Time Clock MTS database to you.
    • I’m getting an error when running Time Clock MTS.
What is Time Clock MTS?

Time Clock MTS is a time clock program for Windows computers.  It’s great for companies that want to get rid of their manual time and attendance sheets or a mechanical punch clock system.  It can be installed and used on just one computer or can be installed on many computers to allow easy collection of time and attendance information.

How can I try Time Clock MTS?

You can just download the free demo. The demo is fully functional for 30 days with the only restriction being that a watermark is printed on all reports. You can even keep using the demo after your 30 day trial period but you will only be able to have 3 employees in the software. If you’d like to try out the Multi User Time Clock MTS then you’ll also need to download the free Time Clock MTS Client Demo.

Why should I Use Time Clock MTS?

To save your company time and money and enable you, the manager, to get a better idea of your real time and attendance information.  If you use a manual time card system or a mechanical punch clock then your accountant or book-keeper will be spending 2-5 minutes per employee per week tallying these records into an Excel spreadsheet or something similar.  Even if you only have 3 employees this can still be 15 wasted minutes per week and Time Clock MTS will pay for itself in just 7 or 8 weeks in improved efficiency.  If you have 50 employees Time Clock MTS can pay for itself in just the first week.

Are the reports in Time Clock MTS up-to-date?

As your employees punch in and out of Time Clock MTS that information is stored immediately for future use.  When reports are run the data they use is the most up-to-date information available so you can be assured that the reports are telling you what you need to know about your employee attendance.

Can I use Time Clock MTS on just one computer?

The stand-alone edition can be used on one computer.  You will manage your time clock using the same computer that your employees will punch in and out from.

Can I use Time Clock MTS on more than one computer?

The Network and Network Plus Editions of Time Clock MTS allow you to have a time clock on more than one computer.  In this case you would manage your time clock from an “administrator” computer and employees would punch in and out from other “time clock client” computers.  The Network Edition of Time Clock MTS allows you to have up to 20 time clock computers.  The Network PLUS Edition allows up to 100 computers.

What versions of Microsoft Windows does it run on?
The software will run on Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista and Windows XP (service pack 3).  It doesn’t matter if you have the 32bit or 64bit version of Windows as it will run on both.
How much does it cost?
The Stand Alone Edition of Time Clock MTS costs $99 (US) for each computer you wish to install it on. The Network Edition costs $199 (US) and allows you to use Time Clock MTS on up to 20 computers. The Network PLUS Edition costs $399 (US) and allows you to have up to 100 time clock computers. For more information please see our Online Store.
How do I buy Time Clock MTS?
All our software can be purchased from our online store. Payment can be made online via credit card, Paypal, or electronic transfer. We also accept Purchase Orders with payment via mail.
Where do I download it from?
Time Clock MTS can be downloaded from our downloads page.
How do I install the Time Clock MTS Stand-Alone Edition?
One you have downloaded Time Clock MTS it’s simply a matter of running the installer and following the prompts. If you have trouble installing Time Clock MTS please see our step by step installation instructions.
How do I run it once it is installed?
Time Clock MTS adds an entry you your All Programs list under the Time Clock MTS folder. Run it as normal for your version of Windows. The first time you run the software it will give you the chance to sit through a brief tutorial and create some sample data. We strongly recommend that you do this.
How do I setup the Time Clock MTS Network Edition?
Please read the Setting the Time Clock MTS Network Edition support page.

How do I setup the Time Clock MTS Network PLUS Edition?
If you want to use the Network PLUS Edition with SQL Server you should read the Network PLUS Edition – SQL Server page. If you want to use the Network PLUS Edition with MySQL you should read the Network PLUS Edition – MySQL page.
What are normal and administrative modes?
There are two modes of operation in Time Clock MTS. The software starts in normal mode and allows employees to clock in and out. Using the File->Log In As Administrator menu you can log in as the administrator. When logged in as the administrator you may configure the software to suit your company and payroll rules, add/edit/delete employees, and produce payroll reports.
Can I generate payroll reports?
Yes. Time Clock MTS can generate many reports suitable for supply to your payroll department.
Can it calculate employee overtime?
Time Clock MTS can automatically calculate a range of different overtime types. It allows for two overtime pay rates, two daily overtime limits, a weekly overtime limit, and 7 day overtime calculations. Calculations can be by day, by week, or both (compliant with California overtime regulations).
Can time punches be rounded?
Yes. Time Clock MTS can display employee punch times accurate to the second or round them the nearest minute, nearest 1/10th of an hour, nearest 15 minutes, or nearest 30 minutes.
Can I easily see who is punched in or punched out?
Yes. When using the employee list screen you can see at a glance who is in and out. Alternatively you can run the Employee Status report to print a list of all employees.
Can I stop employees punching in or out for each other?
There’s a number of ways that Time Clock MTS can help you stop buddy punching. The first, is to define each employee with a pin require them to enter their PIN when they punch in our out. Second, you could use a webcam to capture images of your employees when they clock in or out. Or for the best security you could scan their fingerprints when they punch in or outwith a Digital Persona 4000/4500 USB finger scanner.
Can I use a touchscreen?
Yes. The keypad data entry mode of the software has been designed to be used with a touch screen. You will still need a mouse and keyboard for administrative functions.
Can I Use Time Clock MTS with a Barcode Scanner or Magnetic Card Reader?
Yes. The Employee List or the Keypad data entry modes of the software have been designed to be used with any external device that outputs data like a computer keyboard. If you have cards/codes encoded with Time Clock MTS employee badge numbers you can use these with an appropriate scanner to input data directly to the keypad screen of Time Clock MTS. You will still need a mouse and keyboard for administrative functions.
I'd like a new feature added to the software
Then email Timesheets MTS Software. Much of the on-going development of Time Clock MTS is based on feedback from our users. If you’d like a custom version of Time Clock MTS for your company we can also provide customization on a fee for service basis.
I've Lost my Registration Key.
No problems, it happens to everyone. You can retrieve your own registration key on our lost registration key page. You’ll need to know the sales reference number of your original purchase to be able to do this. If you don’t know the reference number then you can email Timesheets MTS Software.
How long after purchase will I get my registration key?
We email out registration keys within 24 hours of purchase. Usually much sooner.
I've forgotten my administrator password.
Please take a look at at the forgotten administrator passwords support topic.
I need to email my Time Clock MTS database to you.
Sometimes you’ll be asked to email your Time Clock MTS database to us, perhaps because you need your administrator password reset or you are having some other problem. To learn how to send us your Time Clock MTS database just go take a look at the support article telling you how to email your Time Clock MTS database.
I'm getting an error when running Time Clock MTS.
No software is perfect and bugs will happen. If they do then please email Timesheets MTS Software. We don’t let bugs last long, and nearly all of our errors are fixed in the next software release. When an error does happen within the software you should be given an opportunity to email us the details, please do so and check the ‘Attach Log Files’ check box.

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Requirements

Windows 10, Windows 8.1/8, Windows 7, Windows Vista, Windows XP SP3