Industry, Company Size: Leisure, Travel & Tourism, 51-200 employees
Used Product For: 2+ years
Pros: The application is simple to set up and use but is also feature rich for more complicated uses. The fact that a fingerprint reader can be used for verification is fabulous. Reporting is fairly comprehensive and all reports can be output to a spreadsheet.
Cons: The basic application is based on an Access database which leads to some unique networking problems. If the network is having trouble, it is possible to have data corruption.
We started out only needing a time clock system for a few employees. As we grew, the system scaled along with us to tracking time for over 100 employees.
In the world of customer service you normally tend to hear the complaints more than the compliments.
I just wanted to say nice work on this last revision of the software. Good job.
Reliable and efficient – a must have for small businesses!
What was the best part about using Time Clock MTS?
It’s an accurate recording of our employee’s time of punching in and out which makes it convenient when doing payroll. Plus, it meets all the requirements for the department of labor.
What would you change about your experience with Time Clock MTS?
Easier access to call, but it’s never been a severe issue.
We have been using Time Clock MTS since 2010 and their service continually improves. Our employees use this program every day when logging in and out of work, and with the user-friendly interface, it’s reliable and efficient! I would recommend this program to any business.
Excellent Time Clock MTS
Absolutely love this product. I have experience a few small glitches but Support was right there with me providing me excellent advice, directions and fixes. Excellent on keeping track of employees hours including breaks and lunches.
Pros:So easy to use and print out employees Punchcard Report
Cons: No phone number to speak to support.
Advice to Buyers: Excellent product and although there is no phone support. Email Support is 100% excellent. Have not waited more than 30 minutes for return reply.
Thanks for responding to my problem so quickly. Once again you have proven to be at the top of your game. Your software is really wonderful and I find it easy to work with. Over the years I have worked with lots of time clock employee programs and most were mediocre at best. Yours is GREAT.