Online Support Resources

Current Time Clock MTS Version: 2.5.10

Current Time Clock MTS Client Version: 2.5.10

While we make the best effort to test our products thoroughly we can in no way guarantee that everything we do will run faultlessly on every possible PC configuration. If you are having problems with any of our products you should consult the following:

  1. Try looking in our online help.
  2. Try looking in the Time Clock MTS How to Guides.
  3. Lost your license key or haven't received it yet? Take a look at our retrieve license codes page.
  4. You've got your registration codes but you just cant seem to get Time Clock MTS to register with them. No problems, take a look at our registering Time Clock MTS animated demonstration.
  5. Forgotten or lost track of what your Administrator password is? Try taking a look at this retrieving your administrator password article.
  6. Do you want to use a Digital Persona fingerprint scanner with your software and Time Clock MTS is telling you the drivers are not installed properly? Try downloading the drivers from our website. Just shutdown Time Clock MTS and run the downloaded file to install support for Digital Persona fingerprint scanners.
  7. Our support message board. This board includes solutions to common problems as well as tips on using our software better.
  8. The F.A.Q. for each of our products. Take a look at the Time Clock MTS FAQ
  9. Take a look at our Flash demos and tutorials, they may have the answer you need. Take a look at the Flash Demos and Tutorials page.
  10. Try checking the Time Clock MTS Release Notes to see if your problem has been fixed up in a newer version.
  11. The readme.htm file that is included with each of our products when you download it. This file can be found in the installation directory of the software.
  12. Subscribe to the Time Clock MTS Newsletter, this contains all the latest news about using the software, new releases, bug fixes, tips and tricks, and offers for our newslettter subscribers.
  13. Email our support staff with your problem. Let us know what software package you are using, what version it is, and what the problem it. We'll get back to you quickly with a solution!