September 3, 2009
Time Clock MTS Not Calculating Time Correctly - Or is it?
I've had three Time Clock MTS users contact me in the last week complaining that their employee time cards did not add up correctly. As you can imagine I take these sorts of problems very seriously, correct time calculations are, after all, at the very heart of what Time Clock MTS does! In each case I asked the user to provide a days worth of time entries, including clock in and out times, their manual calculations, and the results that Time Clock MTS was reporting. In all three cases, the difference between the hours worked reported by Time Clock MTS and their manual calculations was the same for each day for each user. My worries that there was a problem with the software disappeared at this point.
For one user Time Clock MTS was reporting 20 minutes less time worked each day, for another it was 30 minutes, and for the last it was one hour. Some readers probably already know what is happening with the hours worked calculations. For those that do not, it's not a problem with the software, it is the way software setup that is causing the apparent discrepancy. In each case the users had automatic employee breaks setup to be deducted from each work day and they'd forgotten about it. This was causing Time Clock MTS to deduct some time from each day to account for breaks taken and thus reporting less time worked than just looking at the clock in and out time. It's an easy enough thing to do, and to be honest the first time someone complained I was momentarily worried myself!
It's something to be aware of, and if for some reason you're starting to think Time Clock MTS is reporting working hours incorrectly then please go and check your automatic break settings on the Tools->Options->Payroll Settings page.
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Posted by mnemtsas at September 3, 2009 1:47 PM